FAQ


Q: What website is it?

A: This is DarkfallGoldStore.com website.

Q: Why is here?

A: In order to be more professional, DarkfallGoldStore.com spares no effort to better our service.


Q: How do I know your reputation?

A: Besides the cheapest price and the fastest delivery, we offer 24/7 customer online service, if you have any problem, just feel free to contact us. Our customer support will solve your problem as soon as possible.


Q: How do I make an order?

A: Please select the server on the upper left hand side and choose the desired amount of currency from the listings in the middle of the webpage. Then, fill out the form and click "Submit" to complete the order.


Q:How will you deliver the currency to my character?

A: If you want your currency to be delivered immediately, you can contact us by via phone or live chat. We will arrange a fast face to face delivery with your characters.


Q:Which payment methods do you accept?

A: We currently accept payment via PayPal (verified users only).


Q:Why do you need to verify my personal and payment details?

A: We will verify your identity and your payment details to protect both parties against payment fraud. Your orders will be filtered through our antifraud check systems to ensure its accuracy and effectiveness.


Q:What is your policy on refunds or problematic orders?

A: We guarantee delivery of all our orders; however we understand that circumstances may arise when you may request a refund for an order that has yet to be delivered. You may request a complete refund for any order that has yet to be delivered. However, we cannot provide refunds for currencies that have been fully delivered to your character. If you receive your currency and decide you no longer want it, please contact us and we will do our best to find a solution.


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